Terms and conditions for using our services.
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the Strata Initiative website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Services
Strata Initiative provides engineering services, including but not limited to:
- Embedded software development teams
- DevOps and platform engineering services
- Cloud architecture and infrastructure services
- R&D and product development services
- Logflash observability platform (SaaS)
3. Use of Services
3.1 Permitted Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any harmful, offensive, or illegal content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Use our services to compete with us or harm our business
3.2 Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Intellectual Property
All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, and software, are the exclusive property of Strata Initiative and are protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from our services without our express written permission.
5. Service Agreements
When you engage Strata Initiative for professional services, the specific terms of that engagement will be governed by a separate Service Agreement. These Terms of Service apply to your use of our website and general services, while the Service Agreement will govern the specific project or engagement.
In the event of any conflict between these Terms and a Service Agreement, the Service Agreement shall prevail with respect to that specific engagement.
6. Payment Terms
Payment terms for our services will be specified in your Service Agreement. Generally:
- Invoices are due within the timeframe specified in your agreement
- Late payments may incur interest charges
- We reserve the right to suspend services for non-payment
- All fees are non-refundable unless otherwise specified
7. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our engagement. This obligation survives termination of the relationship and will be further detailed in our Service Agreements and Non-Disclosure Agreements.
8. Warranties and Disclaimers
8.1 Service Warranties
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. Specific warranties, if any, will be set forth in your Service Agreement.
8.2 Disclaimers
EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OR YOUR SERVICE AGREEMENT, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRATA INITIATIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability for any claims arising out of or relating to these Terms or our services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Strata Initiative, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our services or violation of these Terms.
11. Termination
We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to:
- Breach of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- At our sole discretion
Upon termination, your right to use our services will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms, together with any Service Agreements and our Privacy Policy, constitute the entire agreement between you and Strata Initiative regarding your use of our services and supersede all prior agreements and understandings.
16. Contact Information
If you have questions about these Terms, please contact us: